FAQs

How can I contact Sonja Bippus Jewellery ?

Just send us an email to support@sonjabippusjewellery.com and we will be happy to help you.

What materials are used?

Sterling Silver, Stainless Steel, Leather, Pearls, Fabric, Swarovski and Zirconia Stones, Natural Stone ( Abalone, Onyx, Foam Coral, Created Opal and Turquoise)

What is the quality of the jewellery?

The individual pieces are selected by us every year and are made only by trusted producers. The jewellery pieces are high quality and very durable.

Where is the jewellery made?

The jewelry is mostly made in Thailand by certified producers under fair working conditions.

How do I find the right size?

Simply measure the diameter of a piece of jewelry you already own and compare it with the respective size chart.

What can I do if the jewellery does not fit?

If the size is not right you can exchange the jewellery within 14 days by sending it back to us and ordering another size.

What condition does the jewellery have to be in for me to return it?

The jewellery must be in perfect condition for you to exchange or return it. This means that there must be no signs of use, such as scratches, missing stones, broken clasps, etc.

How long do I have to wait for my order?

Usually the delivery takes 2-4 days. If the order is delivered abroad (outside of Germany) the delivery time can reach up to 14 days.

When will new collections be available in the online store?

Every year we choose new designs and improve our products. This means that at the beginning of each year many new pieces of jewelry are offered. Nevertheless, our classics remain in the assortment.




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